As an insurance agent do you find it difficult to keep good records for your customers losses? How about when your customer calls and is having a problem with a restoration loss to their property, do you know what is going on with the adjuster, or where in the process they are? As an insurance agent do you find it difficult to keep good records for your customer’s losses? How about when your customer calls and is having a problem with a restoration loss to their property, do you know what is going on with the adjuster, or where in the process they are? Most answer NO, we understand and we can help. Take care of your customer when they need you the most!
In
this day and age where retention is so important, the big
question seems to be, how do we keep the customers that we already
have? In this day and age
where retention is so important, the big question seems to be, how do
we keep the customers that we already have? With 30 plus years of
experience in the property restoration industry, we work hand in hand
with agents and our technology with IMACC. We are not only experts
and certified and all areas of property restoration, commercial or
residential, we offer value added services through our membership
with IMACC, a network of only the best independent contractors across
the country.
From any internet based computer you can check on the status of your customers claims, from digital pictures and video with in 24-48 hours, to an on-line journal that is updated in real time on site, and of course all the documentation for the loss, ready to print or save to your computer, and when the loss is over you can download the all the information, burn it to a disk, and put that disk in the file. “Is the website secure?” That is a question that we get a lot, and the answer is YES. You first have to have a secure Username and Password to access your files, and the encryption that they use is as strong as the banks, 128 bit.
